Frequently Asked Questions
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Frequently Asked Questions
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How much will shipping be for my order?
Is there an order quantity which will qualify for free shipping?
Why will it take so long for my order to ship?
Where do you ship from?
What is your return policy?
Do you have a print catalog that you can send out?
I worry about security when ordering on the internet. Is your site safe and secure?
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Q:
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How much will shipping be for my order?
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A:
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There is no standard or flat rate for shipping.
It is calculated automatically before you confirm an order,
based on the weight of the order and your geographic location.
All of our orders are shipped via USPS, and you will have options
on shipping such as Priority or Next Day Air. The cost
will adjust automatically with your choice. Once you have determined
that the shipping is satisfactory, you can then complete checkout of the order. back
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Q:
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Is there an order quantity which will qualify for free shipping?
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A:
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No, there is no point in which we offer free shipping. back
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Q:
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Why will it take so long for my order to ship?
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A:
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We provide a general cushion of several days for shipping to
allow us to accommodate all of our customers in a timely manner.
In 90% of the time, we are actually able to ship orders in 1-2 days. back
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Q:
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Where do you ship from?
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A:
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All of our orders are shipped from Portland, OR. back
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Q:
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What is your return policy?
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A:
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Please review our return policy carefully:
Fresh-roasted coffee is a delicate and perishable product, therefore we cannot accept product returns. If you are displeased with the quality of our coffee, please contact customer service as soon as possible, and we will try to find a way to make your coffee experience better.
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Q:
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Do you have a print catalog that you can send out?
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A:
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No, we do not have a print catalog at this time
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Q:
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I worry about security when ordering on the internet. Is your site safe and secure?
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A:
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You can shop at BadBeard's Coffee online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
BadBeard's Coffee is registered with the Authorize.Net Verified Merchant Seal program.
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NOTE: All of our premium Arabica coffees are roasted to City+ to Full City roasts, showing minimal-to-no surface oils….we want all of the flavor to stay in the beans until the coffee is ground! Despite the additional descriptors, the first flavor and aroma you'll think of is "COFFEE".
Pic of the Day
Anticipation! In about 73 seconds another batch of Badbeard's best will tumble from the roaster.
Love us or hate us, everyone's entitled to their opinion. Drop us a line and let us know what's brewing in your cup! |
